สถาบันฝึกอบรมและพัฒนาธุรกิจ บิซเนสเซนเตอร์ - BUSINESS CENTER Training & Business Development Insitute www.businesscenterbkk.com - Website เพื่อการ อบรม-สัมมนาบุคลากร และการพัฒนาธุรกิจ / BUSINESS CENTER ร่วมพัฒนาบุคลากร องค์การ ก้าวสู่สากล
|
--- à¾×è͹ æ ·ÕèÕè¹èÒÃÑ¡ ---
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
ã¹¹ÒÁʶҺѹϢ͡ÃÒº¢Íº¾ÃФس
¤Ø³ºØÂÔè§ ¤§ÍÒªÒÀÑ·Ã - Ãͧ»Ãиҹà¨éÒ˹éÒ·ÕèºÃÔËÒÃ
¤Ø³ÍÒÃÕÃѵ¹ì ˧Éì·Í§ - ¼Ùé»ÃÐÊÒ¹§Ò¹
àÃÕ¹àªÔ Í. ÊØ·¸ÔÈÑ¡´Ôì ¨ÃÑÈÔÃÔä¾ÈÒÅ ºÃÃÂÒÂËÅÑ¡ÊÙµÃ
¡ÒèѴ¡ÒÃ¤Óºè¹ ¤ÓµèÍÇèÒÅÙ¡¤éÒ ¾ÃéÍÁ¡ÒúÃÔ¡Ò÷ÕèÁÕ»ÊÀ.
(Customer Complaint & Service Mind)
ÃØè¹ 1/2 ÊÑÁÁ¹Ò àÊÒÃì 7 ¡¤. 50 ³ ¨. ÍÂØظÂÒ ·Õè¼èÒ¹ÁÒ
"·Ò§ºÃÔÉÑ·Ï ¢Í¢Íº¤Ø³ ÍÒ¨ÒÃÂìÊØ·¸ÔÈÑ¡´Ôì ·ÕèÁÒãËé¤ÇÒÁÃÙéã¹ËÅÑ¡ÊÙµÃ
"¡ÒèѴ¡ÒÃ¤Óºè¹ ¤ÓµèÍÇèÒÅÙ¡¤éÒ áÅСÒúÃÔ¡Ò÷ÕèÁÕ»ÃÐÊÔ·¸ÔÀÒ¾"
¡Ò÷ӡԨ¡ÃÃÁ Workshop ¢Í§ÍÒ¨ÒÃÂì ´ÕÁÒ¡¤èÐ
¡ÒûÃÐÊÒ¹§Ò¹ÃÇ´àÃçÇ·Ñ¹ã¨´Õ ÃÒ¤Ò¡ÒèѴ In-House ¡çäÁèᾧ
·Ò§Ê¶ÒºÑ¹Ï ÁÕ¾ÃéÍÁ㹡ÒÃãËéºÃÔ¡ÒÃÅÙ¡¤éÒ¤èÐ"
¤Ø³ÍÒÃÕÃѵ¹ì ˧Éì·Í§ - ¼Ùé»ÃÐÊÒ¹§Ò¹ («éÒÂÁ×ÍÊØ´¤¹Â×¹)
"ÇÔ·ÂÒ¡Ã ÇÔ·ÂÒ¡Ã ºÃÃÂÒÂẺä´éÍÒÃÁ³ìÁÒ¡ ·ÓãË餹·Õè¿Ñ§ºÃÃÂÒÂáÅéÇÁÕÍÒÃÁ³ì¤Åé͵ÒÁä»´éÇÂ
㹡Òÿѧ äÁèà¤ÃÕ´ ºÃÃÂÒ¡ÒÈ㹡ÒÿѧäÁè¹èÒàº×èÍ
à¾ÃÒÐÇÔ·ÂÒ¡ÃÁÕÃÍÂÂÔéÁ ¹éÓàÊÕ§ áÅÐÁÕ¤ÇÒÁÊØÀÒ¾
â¹éÁ¹éÒÇãË餹¿Ñ§äÁè§èǧ¹Í¹ äÁè¹èÒàº×èÍ㹡Òÿѧ à»ç¹¡Ñ¹àͧ¡Ñº¼ÙéÃѺ¿Ñ§
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ à¾ÃÒШÐä´éÈÑ¡ÂÀÒ¾¢Í§¾¹Ñ¡§Ò¹·ÕèÁÒͺÃÁ ä´é¹Óä»ãªéä´é¨ÃÔ§
áÅйÓ仾Ѳ¹Ò㹡Ò÷ӧҹµèÍä»"
¤Ø³µÐÇѹÃØè§ ¾ÙÅÈÑ¡´Ôì
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ÁպؤÅÔ¡ÀÒ¾·Õè´Õ ÁÕ¤ÇÒÁà»ç¹¡Ñ¹àͧ ÁÕ¤ÇÒÁµÃ§µèÍàÇÅÒ
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ¤×Íä´éàÃÕ¹·Ò§·ÄɯÕáÅСÒû¯ÔºÑµÔ¨ÃÔ§
áÅÐÊÒÁÒö¹Óä»ãªé§Ò¹ä´é¨ÃÔ§ áÅФÇÃà¾ÔèÁàÇÅÒ (»¯ÔºÑµÔ) ãËéÁÒ¡¢Öé¹"
¤Ø³ºØà¡Ô´ ÁÕ¹ÒÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾â´ÂÃÇÁ¢Í§ÇÔ·ÂҡôÕÁÒ¡
ÁÕÅÙ¡àÅè¹ ·ÓãËé¡ÒúÃÃÂÒÂʹء ¼Ùéà¢éÒͺÃÁäÁèàº×èÍ
¶éÒÁÕâÍ¡ÒʨТÍà¢éÒÃѺ¡ÒÃͺÃÁËÅÑ¡ÊÙµÃÍ×è¹ æ ·Õè¨Ðà»ç¹»ÃÐ⪹ì¡ÑººÃÔÉÑ·µèÍä»
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ÊÒÁÒö¹Óä»»ÃÐÂØ¡µìãªé¡Ñº§Ò¹¨ÃÔ§ä´é
ºÒ§¤ÃÑ駼Ùéà¢éÒͺÃÁäÁèà¤Âà¢éÒÃѺ¡ÒÃͺÃÁËÃ×ÍàÃÕ¹ÃÙéà·¤¹Ô¤
¡ç·ÓãËéä´éÃÙéáÅШѴ¡ÒáѺÅÙ¡¤éÒä´é"
¤Ø³ÍÓ¹Ò¨
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾¹èÒàª×èÍ ºÃÃÂÒÂËÅÑ¡Êٵõç仵çÁÒ
ÁÒ¡è͹àÇÅÒ·ÕèͺÃÁ ͸ԺÒÂáÅоٴÂÔéÁµÅÍ´àÇÅÒáÅÐʹءʹҹ à»ç¡Ñ¹àͧäÁè¶×͵ÑÇ
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ÊÒÁÒöá¡éä¢éä´éâ´Âµéͧãªé¤Ó¾Ù´ËÃ×͹éÓàÊÕ§
áÅФǺ¤ØÁÍÒÃÁ³ì àÇÅÒÅÙ¡¤éÒ ºè¹ËÃ×͵èÍÇèÒ"
¤Ø³ª¯Ò ÍÔ¹·ËÍÁ - ªÅºØÃÕ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ´ÕÁÒ¡ æ ¤èÐ ÍÂÒ¡ãËéÁÒà»ç¹ÇÔ·ÂÒ¡ÃÍÕ¡¤èÐ
ÊèǹËÅÑ¡Êٵà ¡ÒÃÊÑÁÁ¹Ò´ÕÁÒ¡ æ ¤èÐ ÁÕ¡ÒáµÑÇÍÂèÒ§·ÕèàËç¹ÀÒ¾ä´éÍÂèÒ§ªÑ´à¨¹
ÁÕà·¤¹Ô¤ã¹¡ÒúÃÃÂÒ·Õè´Õ à»ç¹¡Ñ¹àͧ äÁèàº×èÍ
ÍÂÒ¡ãËéÁÕ¡ÒèѴÊÑÁÁ¹ÒÍÕ¡¤èÐ ¨Ðä´éà¾ÔèÁ·Ñ¡ÉÐ㹡ÒÃá¡é»ÑËÒ"
¤Ø³¹§¹Øª 㨺Ø
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾â´ÂÃÇÁ¢Í§ÇÔ·ÂҡôÕÁÒ¡ à»ç¹¡Ñ¹àͧ
äÁè«ÕàÃÕÂÊ ·ÓãËéºÃÃÂÒ¡ÒÈäÁèµÃÖ§à¤ÃÕ´
ÁÕ¡ÒÃàµÃÕÂÁà¹×éÍËÒ㹡ÒúÃÃÂÒÂä´é´Õ
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´ÕÁÒ¡ ÊÒÁÒö¹Óä»»ÃÐÂØ¡µìãªéä´é¨ÃÔ§ áÁé㹪ÕÇÔµ»ÃШÓÇѹàÃÒ¡çãªé·Ø¡Çѹ
áµè¾Íä´éÃѺ¿Ñ§¡ÒÃÊÑÁÁ¹Òã¹Çѹ¹Õé¡ç·ÓãËéà¢éÒ㨻ÑËÒáÅСÒÃá¡é»ÑËÒ·Õè´Õ
ºÒ§ÍÂèÒ§·ÕèäÁèÊÒÁÒöá¡éä´é"
¤Ø³ÃѵµÔ¡ÒÅ ÂÒÅÐ (¡éÍÂ)
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ÇÔ·ÂÒ¡ÃÂÔéÁáÂéÁá¨èÁãÊ µÃ§µèÍàÇÅÒ´Õ à»ç¹¡Ñ¹àͧ
ÊèǹËÅÑ¡Êٵà à¹×éÍËÒ´Õ ÁÕ¡ÒáµÑÇÍÂèÒ§ãËéàË繪Ѵਹ àÇÅÒ¹éÍÂä»"
¤Ø³¨ÒÃØÇÃó ¨ÔÃÔàǪ¾Ñ¹¸Øì
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾ ´ÕÁÒ¡
µÃ§µèÍàÇÅÒ ´ÕÁÒ¡
ÂÔéÁáÂéÁ á¨èÁãÊ ´ÕÁÒ¡
â´ÂÃÇÁ ´ÕÁÒ¡
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ¹Óä»ãªé㹡Ò÷ӧҹä´é¨ÃÔ§
àÇÅÒ㹡ÒÃÊÑÁÁ¹Ò¡ç¾Íãªé äÁèÁÒ¡à¡Ô¹ä»áÅÐäÁè¹éÍÂà¡Ô¹ä»"
¤Ø³¡ÒµÔÒ â¾¸Ôì¹Í¡
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ÇÔ·ÂÒ¡ÃÁÕ¤ÇÒÁÊØÀÒ¾ ¹éÓàÊÕ§¹ØèÁ¹ÇÅ
ãËéà¡ÕÂõԼÙéà¢éÒÊÑÁÁ¹Ò
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ¹Óä»»ÃѺãªéä´é¡ÑºªÕÇÔµ¡Ò÷ӧҹä´é"
¤Ø³ÈØÀªÑ ÊÇèÒ§ä¾Ã
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ÁպؤÅÔ¡ÀÒ¾´ÕÁÒ¡ à»ç¹µÑÇÍÂèÒ§ä´é´ÕÁÒ¡
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ÊÒÁÒö¹Óä»»ÃÐÂØ¡µìãªé§Ò¹ä´é ¤ÇÃà¾ÔèÁàÇÅÒ"
¤Ø³ÃѵµÔ¡Ã ÍÔ¹»Ò¹
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾´ÕÁÒ¡ µÃ§µèÍàÇÅÒÁÒ¡ ÁÕÃÍÂÂÔéÁµÅÍ´àÇÅÒ㹡ÒúÃÃÂÒÂ
ÁÕ¹éÓàÊÕ§ÊØÀÒ¾ à»ç¹¡Ñ¹àͧ
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´ÕÁÒ¡ áÅÐÊÒÁÒö¹Óä»»ÃÐÂØ¡µìãªé㹡Ò÷ӧҹä´é´ÕÁÒ¡
áÅФÇÃà¾ÔèÁàÇÅÒ㹡ÒÃÊÑÁÁ¹Ò"
¤Ø³ÊÔÃÔÄ¡Éì
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾¢Í§ÇÔ·ÂҡôÕÁÒ¡¤èÐ µÃ§µèÍàÇÅÒÁÒ¡¤èÐ
ÇÔ·ÂÒ¡ÃÁÕÃÍÂÂÔéÁ ¹éÓàÊÕ§áÅÐÁÕ¤ÇÒÁà»ç¹¡Ñ¹àͧÁҡ㹡ÒÃÊÑÁÁ¹Ò¡ÑºÍÒ¨ÒÃÂì
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ÊÒÁÒö¹Óä»ãªé¡Ñº¡Ò÷ӧҹ¢Í§ºÃÔÉÑ·Ï ä´é
ÊÒÁÒö¹Óä»ãªé§Ò¹ä´é¨ÃÔ§ ¤ÇÃà¾ÔèÁàÇÅÒ㹡ÒÃÊÑÁÁ¹Òà»ç¹ 2 Çѹ"
¤Ø³ÍéÍÁá¡éÇ ¤¹äÃé
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾´Õ µÃ§µèÍàÇÅÒ
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ÊÒÁÒö¹ÓÁÒãªé¨ÃÔ§ä´é
àÇÅÒÊÑÁÁ¹ÒàËÁÒÐÊÁáÅéÇ"
¤Ø³à¾ªÃÒ ÃÒɯùÔÂÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾â´ÂÃÇÁÇÔ·ÂÒ¡ÃáÅéÇ´ÕÁÒ¡ æ àÅÂ
µÃ§µèÍàÇÅÒ´Ç ÁÕÃÍÂÂÔéÁ ¹éÓàÊÕ§ ¤ÇÒÁÊØÀÒ¾ ãËéà¡ÕÂõԼÙéà¢éÒÊÑÁÁ¹Ò·Ø¡¤¹
à»ç¹¡Ñ¹àͧ ÍÒÃÁ³ì´Õ ¹èÒÃÑ¡ÁÒ¡ æ
ÊèǹËÅÑ¡Êٵà ´Õ ÊÒÁÒö¹Óä»»ÃÐÂØ¡µìãªé§Ò¹ä´é¨ÃÔ§
¤ÇÃà¾ÔèÁàÇÅÒÊÑÁÁ¹Ò áÅéÇ¡ç¹Óà¡ÁÊìʹء æ
ÁÒãËé¼Ùéà¢éÒͺÃÁàÅè¹ «Ö觷ÓãËéäÁèàº×èÍ ÃÙéÊ֡ʹء㹡ÒÃà¢éÒÃèÇÁÊÑÁÁ¹Ò"
¤Ø³ÇÃÇÃó ¹ÔµØ¸Ã
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔ¡ÀÒ¾â´ÂÃÇÁ ¼Á¤Ô´ÇèÒà»ç¹ºØ¤ÅÔ¡ÀÒ¾·Õè´Õâ´ÂÃÇÁ
áÅÐà»ç¹¤¹·ÕèÁÕÃÍÂÂÔéÁ ¹éÓàÊÕ§´Õ ÍÒÃÁ³ì ´Õ ÃèÒàÃÔ§
ÊèǹËÅÑ¡Êٵà ¼Á¤Ô´ÇèÒ ËÅÑ¡ÊٵùÕéà»ç¹ËÅÑ¡Êٵ÷Õè´ÕáÅÐãËé¤Óá¹Ð¹Ó·Õè´Õ¾ÍÊÁ¤ÇÃ"
¼ÙéäÁè»ÃÐʧ¤ìÍÍ¡¹ÒÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ´ÕÁÒ¡
1. à¢éÒ㨧èÒÂ
2. ÁÕ¹éÓàÊÕ§ áÅСÒþٴ·Õè´Õ
3. ÍÒÃÁ³ì´Õ
4. à»ç¹¡Ñ¹àͧ¡Ñº¼Ùéà¢éÒÊÑÁÁ¹Ò
ÊèǹËÅÑ¡Êٵà 1.à¢éÒã¨ÁÒ¡¢Öé¹ã¹¡ÒúÃÔ¡Òà ¡ÒâÒ ¡ÒÃÃÙé¨Ñ¡ÇÒ§µ¹ãËé¡ÑºÅÙ¡¤éÒ
2. ¤ÇÃà¾ÔèÁàÇÅÒãËéÁÒ¡¡ÇèÒ¹Õé
3. ¹Óä»ãªé㹪ÕÇÔµ»ÃШÓÇѹä´é´ÕÁÒ¡ æ æ àÅÂ"
¤Ø³Ãѵ¹Ò
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ´ÕÁÒ¡
ºØ¤ÅÔ¡ÀÒ¾´Õ µÃ§µèÍàÇÅÒ´Õ à»ç¹¡Ñ¹àͧ¡ÑºàÃÒ áÅÐÊ͹ã¹àÃ×èͧ¡ÒúÃÔ¡Ò÷Õè´Õ
ÊèǹËÅÑ¡Êٵà ÇÔ·ÂÒ¡Ãä´éãËéËÅÑ¡Êٵ÷Õè´ÕÁÒ¡ àÃÒÊÒÁÒö¹Óä»»ÃѺ»Ãاãªé㹪ÕÇÔµ»ÃШÓÇѹä´é"
¼ÙéäÁè»ÃÐʧ¤ìÍÍ¡¹ÒÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ÍÒ¨ÒÃÂìÁպؤÅÔ¡ÀÒ¾â´ÂÃÇÁ´ÙÊØÀÒ¾´Õ¤èÐ
ÁÕÃÍÂÂÔéÁµÅÍ´àÇÅÒ¾Ù´ àÇÅҿѧáÅéÇÃÙéÊÖ¡äÁèà¡Ãç§
ÊèǹËÅÑ¡Êٵà à»ç¹ËÅÑ¡Êٵ÷Õè´Õ ੾Òе͹·ÕèÁÕ¡ÒÃãËéáÊ´§ÍÍ¡
ÍÂèÒ§¹éÍ¡çÃÙéÊÖ¡ÇèÒä´éÃкÒÂÍÍ¡ºéÒ§
áÅÐÊÒÁÒö¹Óä»ãªé㹡óպҧÍÂèÒ§ à¾ÃÒкҧÍÂèÒ§àÃÒäÁèÊÒÁÒöµÑ´ÊÔ¹ã¨àͧä´é"
¼ÙéäÁè»ÃÐʧ¤ìÍÍ¡¹ÒÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã ºØ¤ÅÔÔ¡ÀÒ¾áÅкÃÃÂÒ¡ÒÈ¡ÒÃÊÑÁÁ¹Ò´Õ
ÊèǹËÅÑ¡Êٵà ¹Óä»ãªé»ÃÐ⪹ìáÅлÃÐÂØ¡µìä´é¡Ñº§Ò¹¢ÒÂä´é´Õ
àÇÅÒàËÁÒÐÊÁ¡ÑºËÅÑ¡ÊÙµÃáÅéÇ"
¼ÙéäÁè»ÃÐʧ¤ìÍÍ¡¹ÒÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
"ÇÔ·ÂÒ¡Ã Øà»ç¹¡Ñ¹àͧ ãËé¤ÇÒÁÃÙéä´éªÑ´à¨¹ äÁè¶×͵¹ äÁèÃÕºÃé͹㹡ÒÃÊ͹
ÊèǹËÅÑ¡Êٵà ¤ÇÃà¾ÔèÁËÅÑ¡Êٵà ¡ÒÃá¡éä¢ "¡ÒèѴ¡ÒÃ¤Óºè¹ ¤ÓµèÍÇèÒÅÙ¡¤éÒ"
¼ÙéäÁè»ÃÐʧ¤ìÍÍ¡¹ÒÁ
--- º¨. ·ÃÙáÇÅÙÃì âÎÁ ÍÔÁ¾ÃØê¿àÁé¹·ì ---
ÀÒ¾¡Ô¨¡ÃÃÁ·Ø¡ËÅÑ¡Êٵà Click
|
Copyright Allright Reserve2006 / Bangkok Thailand สงวนสิทธิ์ตามพระราชบัญญัติลิขสิทธิ์ ห้ามคัดลอก ทำซ้ำ ดัดแปลง หรือมีลักษณะคล้ายคลึงไม่ว่าส่วนใดส่วนหนึ่ง นอกจากจะได้รับอนุญาตเป็นลายลักษณ์อักษร
|